Privacy Policy for Custom Bike Supplies
Last Updated: October 1, 2025
Your privacy is a top priority for Custom Bike Supplies. This policy explains how we collect, use, and protect your information when you visit our website, make a purchase, or interact with us.
Information We Collect
We collect information primarily to fulfill orders, process payments, and provide you with a customized shopping experience. This includes:
- Identifiers: Your name, shipping and billing address, email address, phone number, and IP address.
- Commercial Information: Records of products or services purchased or considered.
- Payment Information: Payment card details (processed securely by a third-party gateway like Stripe or PayPal; we do not store full card numbers).
- Technical Data: Information about your browser, device, and how you use our website (via cookies and analytics).
How We Use Your Information
We use your data for legitimate business purposes, including:
- Fulfilling Orders: Processing your purchase, arranging shipping, and providing customer support.
- Marketing & Communication: Sending you emails about new products, special offers, or abandoned carts (you can opt-out at any time).
- Security & Fraud Prevention: Protecting the integrity of our website and business.
- Website Improvement: Analyzing website traffic and performance to enhance your shopping experience.
Non-Sharing of Mobile and Text Messaging Data
We are committed to the security and privacy of any information collected through text messaging and mobile interactions:
- No mobile phone number or other mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
- All other data categories exclude text messaging originator opt-in data and consent. This specific information will not be sold, shared, or transferred to any third parties, ensuring your consent and contact details for text services remain exclusively with Custom Bike Supplies.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate personal information.
- Request deletion of your personal information.
- Opt-out of receiving marketing communications.
To exercise any of these rights, please contact us using the details provided on our Contact Us page.
Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our data practices or legal requirements. We encourage you to review this page whenever you visit our website. Changes are effective immediately upon posting.